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Help Wanted Category

The Help Wanted Category helps members find technology assistance. Need help with a website, email server, or phone system? Post your request here.

Members who use this Help Wanted Category agree to the following:

  • The TIAA-Forum does not endorse, validate, or vet any person or service. Each party takes responsibility for their own decisions.
  • Conduct all project negotiations outside the TIAA-Forum.
  • Forum administrators monitor this category. The team will address any abuses, such as promotion or harassment.

If you feel unsure about your post, send a personal message to @tiaa-admins.

Here is a practical list of technology problems AA members and service bodies commonly face:

Websites
  • Building or redesigning a group, district, or intergroup website
  • Adding or updating meeting schedules on a website
  • Fixing broken pages, links, or contact forms
  • Integrating the TSML or TSML-UI meeting list plugin
  • WordPress installation, updates, or plugin conflicts
  • Domain name registration and DNS management
Meeting & Communications Technology
  • Setting up or troubleshooting Zoom or other video conferencing
  • Managing hybrid (in-person and online) meeting technology
  • Configuring phone bridge services for telephone meetings
  • Setting up group or service body email addresses
  • Managing email lists or newsletter distribution
Security & Maintenance
  • Recovering a hacked or compromised website
  • Setting up SSL certificates and HTTPS
  • Configuring firewalls and spam filtering
  • Managing user accounts, passwords, and login issues
  • Setting up two-factor authentication
Data & Meeting Lists
  • Migrating meeting data between platforms
  • Formatting and submitting data to the Meeting Guide app
  • Managing Google Sheets–based meeting lists
  • Generating printable PDF meeting schedules
Accessibility
  • Adding ASL video or audio content to a website
  • Making websites screen-reader friendly
  • Captioning online meetings for deaf or hard-of-hearing members
Social Media & Online Presence
  • Setting up or managing Facebook, Instagram, or YouTube accounts
  • Removing outdated or inaccurate AA listings from the web
  • Managing Google Business profiles for intergroups
Infrastructure & Hosting
  • Choosing and configuring web hosting or VPS providers
  • Setting up email servers or migrating to a new email provider
  • Configuring DNS records (MX, SPF, DKIM, DMARC)
  • Database backups and disaster recovery planning
General Digital Literacy
  • Basic computer or smartphone troubleshooting
  • Learning to use specific apps or software tools
  • Understanding online privacy and data security basics
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Instructions for Completing this Form

Name:

The name you use here is not verified and only used to control for spam and bot submissions. It will not be tied to your account. You can create and edit a profile disclosing the account name and information you wish to expose to the community (not publicly visible outside the forum) when and after you join.

Email:

Email where the invitation to join will be sent. This will also become a secondary way of logging in or recovering your password. We recommend a personal email address (e.g. your_name@example.com) instead of a “positional” email address (e.g. webmaster@your_intergroup.org) unless you intend for you membership to rotate with the person holding the position in the future. This email address can be changed after you join if you wish to change it by editing your profile information.

Affirmation:

By the group conscience of the members, this forum is only open to members of AA and those non-members of AA supporting AA services (e.g. Intergroup offices, AA service structure, etc.).

Topic Interests:

If you are interested in conversations in more than one  technical topic area (e.g. web sites, answering services, virtual meetings, etc.) or have a general curiosity about AA discussions in general (e.g. topics above and beyond technology like committees and group dynamics), you would probably want to select the default “General” option.

If your primary interest is in Archives only, you probably want to select the “Archives” option. Note that with either option, you will still have access to all topics on the forum but with the “Archives” option, your “home screen” will automatically place you in the “Archives” category where most of those conversations happen.